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Returns

We are so convinced of the quality and design of our products that we are sure that when you have them in your hands you will not want to part with them, but if even for some reason you want to return it you can do it for any of the following reasons:

1.- I have changed my mind, I want to return the product.

2.- The product has arrived defective.

3.- The product I received is not the one I ordered.

You have 14 days to return the product from the date of receipt of the order..

You have 14 days to return the product from the date of receipt of the order. Exceptionally during the Christmas campaign, all orders placed from 5/12 to 5/01, can be returned until January 10.

And if it's for a gift, don't be afraid to get it right anymore, if you don't like it we pick it up.

CorchoporNaturaleza will bear the costs of return as long as you live in Peninsular Spain (if the cancellation stops any other destination out the peninsula we will assume the expenses at 50% with you). You will need to fill out the following form indicating your intention to return one of our products, and when you do, we will contact you to perform the process indicated below:

Once we verify your order, we will send you a sticker on the package that you will have to send us.

Prepare a box to send us the products you want to return. In a period never more than 48h we will send you the shipping label and once you have everything ready you will have to leave the package at the post office nearest to your home.

Once your return arrives and we verify that everything is in perfect condition, product and packaging, we will refund the amount of the product by the same means by which you have paid us.

NOTE: The only products that cannot be returned are the bracelets and the products to be indicated the measure. The reason is that these are products made exclusively for you and for that reason they are excluded from our return policy. If on the bracelets you need a specific size indicate it in the order notes and we make them exactly as you have specified.


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